OnTrack Staffing has partnered with our client in on their search for a. . .
Scope of Responsibilities:
- Supervises service technicians and ensures correct and efficient repairs.
- Schedules and assigns work as required.
- Checks and reviews work in process and follows up for completion as scheduled.
- Inspects and, if necessary, road tests vehicles upon completion of work.
- Informs the Service Manager of all customer complaints so they may be handled before the vehicle leaves the shop.
- Assists in maintaining a clean shop and making sure that special tools and shop equipment are in proper operating condition.
- Provides customer estimates when necessary.
- Assists Service Writer in opening and completing Work Orders.
- Acts as liaison between customers and technicians.
- Act as a backup Service Manager and Service Writer when needed.
- Assists Warranty Administrator to ensure warranty claims are processed timely and correctly.
- Pre-plans parts requirements for each job to make sure parts are available when needed by technicians.
- Works with Service Manager and New and Used Truck Salespersons to ensure all sold trucks are prepared properly for the customer.
- Performs all other duties as assigned.
Skills Needed:
- High school diploma or equivalent is required, college degree or trade school certificate/degree preferred.
- Five years of industry experience; five years of supervisory experience required.
- Proven experience working closely with internal and external customers required.
- Ability to handle multiple work assignments, lead and motivate, and efficiently use a computer required.
- Strong communication skills are required, both verbal and written
Educational & Work Requirements:
- Degree: HS Diploma
- Work Experience: 5 years
Title: Shop Foreman
Location: Denton, TX