Shipping Clerk – Roles & Responsibilities
Shipping Preparation & Processing
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Pack and crate products for shipment as required.
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Label packages accurately with correct addresses and tracking information.
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Prepare shipping documentation, including Bills of Lading (BOL), packing lists, hazardous materials documentation, International Commercial Invoices, and customs forms.
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Complete International Commercial Invoices accurately, ensuring proper part descriptions, declared values, country of origin, HTS codes (if applicable), and Incoterms are documented for customs compliance.
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Verify outgoing shipments against sales orders to ensure accuracy and completeness.
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Inspect goods for damage or missing crates/boxes prior to shipment.
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Ensure packaging meets customer, carrier, and regulatory requirements.
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Operate warehouse equipment such as forklifts, hand trucks, and golf carts as needed.
Logistics & Coordination
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Coordinate with carriers (UPS, FedEx, freight forwarders, and 3PL providers) for pickups and deliveries.
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Track, trace, and update the status of outgoing shipments and RMAs in the Teams Planner or designated system.
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Obtain rate quotes, calculate shipping costs, and determine the most cost-effective routing and shipping methods.
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Coordinate with the Kitting Team to ensure all order components are accounted for prior to shipment (blue dot verification).
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Communicate material shortages, shipment delays, or discrepancies to supervisors and relevant departments.
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Maintain accurate logs and records of all outgoing shipments.
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Coordinate with Purchasing and vendors for pickup requests when necessary.
International Shipping & Compliance
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Prepare and review International Commercial Invoices for accuracy and completeness.
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Ensure proper part descriptions, declared values, country of origin, HTS codes (if applicable), ECCN (if applicable), and Incoterms are correctly documented.
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Verify export documentation aligns with packing lists, sales orders, and customer requirements.
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Coordinate with freight forwarders, customs brokers, and carriers to ensure smooth international transit.
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Ensure compliance with U.S. export regulations, trade compliance requirements, and company policies.
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Maintain export records in accordance with regulatory retention requirements.
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Communicate with internal departments regarding export-controlled items or special documentation requirements.
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Monitor international shipments and proactively address customs holds, delays, or documentation discrepancies.
Training – Shipping Department
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Complete initial onboarding training specific to shipping procedures and workflow.
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Receive hands-on training for packaging standards, crating requirements, and customs shipping instructions.
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Be trained in preparation and review of shipping documentation, including Bills of Lading (BOL), packing lists, hazardous materials documentation, and International Commercial Invoices.
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Complete training in international shipping requirements, including HTS codes, ECCN export compliance basics.
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Receive training on carrier systems such as UPS, FedEx, freight portals, and freight forwarder platforms.
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Be trained on internal systems (ERP, Teams Planner, or designated tracking system) for shipment processing and status updates.
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Undergo export compliance awareness training in accordance with U.S. regulations and company policy.
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Participate in ongoing refresher training as procedures, systems, or regulatory requirements change.
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Crosstrain within shipping functions to ensure operational coverage and continuity.
Safety & Housekeeping
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Follow all warehouse and production safety policies and procedures.
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Maintain a clean, organized, and clearly labeled shipping area.
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Report unsafe conditions, incidents, or near misses promptly.
General Warehouse Support
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Assist the Receiving Team with unloading and staging products as needed.
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Support audits, inventory counts, special projects, and process improvement initiatives.
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Perform other duties as assigned by management.