Bilingual Training & Quality Coordinator
Job Title: Bilingual Training & Quality Coordinator
Location: Coppell, TX
Schedule: Monday–Friday, 7:30 AM–4:00 PM
Pay Rate: $20.00–$22.00 per hour
Position Summary
The Bilingual Training & Quality Coordinator is responsible for developing and maintaining training materials, conducting employee training, and ensuring compliance with company processes, quality standards, and ISO requirements. This position plays a critical role in supporting operational excellence by auditing employee performance, reinforcing standardized work practices, and promoting continuous improvement throughout the production environment.
Essential Duties and Responsibilities
- Create, update, and maintain work instructions, standard operating procedures (SOPs), and training documentation.
- Conduct training sessions for new and existing employees in both English and Spanish.
- Audit production employees to ensure compliance with established processes, procedures, quality standards, and work instructions.
- Monitor and evaluate employee performance related to process adherence and quality requirements.
- Identify training needs and recommend corrective actions to improve performance and compliance.
- Assist with the implementation and maintenance of quality systems and ISO standards.
- Maintain accurate training records and documentation.
- Collaborate with production, quality, and management teams to support continuous improvement initiatives.
- Communicate process changes and quality updates effectively to employees.
- Support internal and external quality audits as needed.
Qualifications
- Bilingual in English and Spanish (required).
- Intermediate proficiency in Microsoft Excel and Microsoft Word (required).
- Knowledge of quality systems, quality processes, and ISO standards (required).
- Experience developing training materials, work instructions, and process documentation.
- Strong organizational, communication, and presentation skills.
- Ability to conduct audits and provide constructive feedback to employees.
- Detail-oriented with the ability to work independently and manage multiple priorities.
- Manufacturing or production environment experience preferred.
Physical Requirements
- Ability to walk throughout the production facility and observe work activities.
- Ability to stand for extended periods as needed.
- Ability to occasionally lift up to 25 pounds.
Compensation & Benefits
- Pay: $20.00–$22.00 per hour, based on experience and qualifications.
- Schedule: Monday–Friday, 7:30 AM–4:00 PM.
- Benefits available in accordance with company policy.
Equal Opportunity Employer
We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.