OnTrack Staffing has partnered with our client in on their search for a Customer service / Inside sales representative.
Location: Aubrey, TX
Pay: $22-$26 hour
Schedule: 8am-430pm
Responsibilities:
- Respond to customer quote inquiries, write purchase orders, review templates, follow up with customer through delivered product, resolve warranty issues.
- Develop and maintain documentation of project development and revisions including project schedules/timelines and forecasting.
- Engage with technical department to ensure the technical accuracy of specific design details. Identify problems and initiate appropriate corrective actions.
- Communicate customer priorities to CAD programmer, Production Manager, and Operations support, as necessary.
- Conduct daily, weekly, monthly, and annual project analysis and tracking.
- Provide effective direction and guidance (written and verbal) to the team assigned to meet project expectations.
- Understand and demonstrate the product or service to the customer.
- Help grow existing accounts by fostering professional working relationships while supporting sales team as a technical resource during soliciting of new business.
- Report customer feedback with regard to our company's performance.
- Meet project goals and objectives as defined by leadership.
Education & Experience:
- Educational or work experience/knowledge with technical projects preferred.
- 1-3 years of project or sales coordination preferred.
Skills:
- Proficient with Microsoft Office
- Strong listening, verbal and written communication skills.
- Advanced mathematical skills. Calculating percentages, sales prices, and discounts quickly and accurately.