Credit Representative Back to Job List

Credit Representative

Listed on: 09/22/2021
Location: Denton, TX 76210
Industry: Admin
Salary: $15.00 - $15.00
Description: ResponsibilitiesDirect communication with customers including inbound calls collection calls, escalated calls, follow up calls, POS approvals, and email notifications when available while maintaining department goalsEnsuring all orders on hold are addressed within departmental deadlinesProcessing payment and credit application requests ensuring accuracy and managing payment information through automated systems maintaining PCI compliance standardsReview and submit administrative requests for refund, invoice copies and research as received by customer, sales and internal partners.All other duties as assigned QualificationsHigh school diploma or GED, some college preferred1-3 years credit, collections and/or accounts receivable experienceMinimum typing of 45 words per minuteComprehensive spelling and grammar skillsAbility to use multiple systems while assisting a customerBasic knowledge of computers and mobile devicesBasic knowledge of Microsoft Office productsBasic knowledge of Salesforce and Oracle preferred10 key by touchKnowledge of principles and processes for providing an excellent customer experienceAble to work a flexible schedule including varied shifts that may include evenings, weekends and holidays